Microsoft Certified Direct Routing Provider
Microsoft Teams Phone & Direct Routing for UK Businesses
Transform Microsoft Teams into a powerful business phone system. Enjoy crystal-clear PSTN calling, keep your existing phone numbers, inclusive UK minutes, and save up to 50% compared to Microsoft Calling Plans.
£0 Capital
Hardware Outlay
100% Porting
UK Landline Retention
24 / 7 / 365
UK Support Desk
< 2 Hours
SLA Resolution Time
Enterprise Capabilities
Everything Required for Enterprise Teams Voice
Managed Carrier SBCs
Deploy carrier-grade, Microsoft-certified Session Border Controllers hosted across dual redundant London & Manchester datacentres.
Inclusive UK Minute Bundles
Enjoy flexible pooled call bundles covering UK geographic (1/2) and mobile (7) destinations for total monthly financial predictability.
Compliant Call Recording
Ensure regulatory compliance across financial and legal sectors with tamper-proof cloud recording meeting FCA and MiFID II standards.
AI Voice Intelligence
Automatic call transcription, real-time sentiment scoring, and instant CRM synchronization into Salesforce, HubSpot, and MS Dynamics.
Auto Summaries
Real-time keyword triggering & intent tags
Contact Centre Overlay
Upgrade Teams into an omnichannel contact centre with IVR auto-attendants, call queuing, supervisor whisper modes, and live agent wallboards.
Advanced IVR & Queue
Skill-based routing & live wallboards
2027 PSTN Migration
Seamlessly replace legacy ISDN trunks and analog lines (lift phones, door entry) with secure IP gateways before the BT Openreach switch-off.
Analog ATA Support
Smooth Migration, Zero Disruption
Transparent Comparison
VoIPar Direct Routing vs Microsoft Calling Plans
Quick Voice Cost Estimator
Estimate your team's potential savings with VoIPAR Direct Routing.
Based on typical Microsoft Calling Plan price differentials.
Tailored Solutions
Built for Every UK Organisation Type
Teams-First Organisations
Unified Workspace
Empower staff who already live in Microsoft Teams to make and receive external calls without ever opening a separate softphone app or desk phone.
Single application for chat, video, and voice
Consistent experience across desktop & mobile
Regulated Industries
Financial & Legal
Meet rigorous compliance guidelines with secure call recording, archival, and encryption required by the FCA, MiFID II, and Solicitors Regulation Authority.
Secure encrypted voice recording storage
Audit trails and policy enforcement
Industry Solutions
Tailored Telephony Solutions by Sector
Financial Compliance
Compliant Voice & Audit Vaults
Complete compliance recording integrated directly into Microsoft Teams calls, capturing all interactions with tamper-proof storage aligned with FCA, PCI-DSS, and MiFID II standards.
Encrypted 256-bit Cloud Storage
Automated Pause/Resume for Card Payments
Healthcare Solutions
High-Capacity Patient Lines & IVRs
Manage morning call spikes effortlessly with intelligent queue management, position announcements, and priority routing for urgent clinical calls.
High-density SIP Trunking
Auto-callback to prevent long hold times
Multi-Site Enterprise
Centralised Number Management
Consolidate hundreds of branch phone numbers into a single manageable Teams tenant. Easily transfer calls across regional sites instantly.
Centralized Admin Portal
Shared Minute Pool across all sites
Frequently Asked Questions
Common Questions Answered
To use Direct Routing, each user needs a Microsoft 365 or Office 365 license that includes Microsoft Teams, plus the Microsoft Teams Phone Standard add-on license (which is included in Microsoft 365 E5 or can be purchased as an add-on for Business Basic, Standard, or E3 plans).
Yes! You can port all your existing geographic (01/02), non-geographic (03/0800), and mobile numbers seamlessly to Voipar with zero downtime. Our porting team manages the entire process for you.
Standard tenant connection and configuration can be completed in just a few days. Number porting timelines depend on your current UK communications provider, usually taking between 10 to 15 working days.
Most UK businesses save between 30% to 50% on their overall calling spend by partnering with Voipar. This is due to our efficient managed SBC architecture, inclusive UK minute bundles, and volume-based carrier rates.